Check the route before connecting
Supergiant's FAQ, updated April 14, 2026 and checked October 19, supports transfers between Nintendo's versions and the Steam/Epic versions through an in-game menu.
| Transfer route | Official support |
|---|---|
| Switch or Switch 2 ↔ Steam or Epic on PC/Mac | Supported. |
| PlayStation 5 ↔ Nintendo or Steam/Epic | Not supported by this cross-save feature. |
| Xbox Series X|S ↔ Nintendo or Steam/Epic | Not supported by this cross-save feature. |
Source: Supergiant Games: supported cross-save versions
Already linked, but Nintendo progress is missing on PC?
Supergiant documents the following workaround for that specific problem. It is not the ordinary first-time connection procedure.
It creates a cloud conflict deliberately. If the PC slot already contains progress you want to keep, or you cannot identify the correct Nintendo save, contact support before following it.
- On PC, create a new game in the slot where the Nintendo save is expected, then close the game so it uploads.
- On Switch or Switch 2, open Play and select that slot's cloud conflict. Choose the save with the most progress.
- Continue that save and enter a new location to trigger saving. Pause and choose Sync & Quit, then check the save on PC.
Source: Supergiant Games: Nintendo cross-saves not showing up on PC
If the expected save still does not appear
Use the official support guide's If All Else Fails section or email support@supergiantgames.com. Include your platform; the guide also specifies the log file to supply for your operating system.
This account follows the developer's documentation; we have not performed the transfer.
Source: Supergiant Games: technical support and required logs
Sources & scope
This article summarizes the official material linked below. It is not a hands-on review. Screenshots are credited to their original publishers; they are not evidence that we tested these steps. Game details can change after publication.
- Supergiant Games — FAQ updated April 14, 2026 (14 Apr 2026)
- Supergiant Games — Hades II Technical Support Guide, checked October 19, 2026
Sources checked: 19 Oct 2026. Read how we use sources and AI assistance.


